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If you are a NEW family to Hour Kids:

1. Make an inquiry for Eagan HERE or make an Inquiry for N. St. Paul HERE.
2. Download our Childpilot Parent app.
3. In the app, complete the required documents in your portal.
4. Follow steps below...

If you are ALREADY in our Childpilot Portal:
1. Navigate to the three bars in the upper right corner, click "Attendance Reservations".
2. Click "Add Attendance Reservations" located on the bottom blue bar. 
​3. Elect the child/ren and add dates and times. 
​4. Advance through to complete payment. 
5. You're all set!

 **There is a one-time Non-refundable registration fee to be able to make reservations/gain access to our portal. Once you're in our system, you can stay registered for as long as you need our services and will not be charged this fee again. The fee is $25 per child (for traditional or recurring care) and $15 for Drop-in and Walk-in families to use our back-up care service. 

• Should you need to cancel your reservation less than 24 hours before your reservation starts, your prepayment will be returned (minus a flat $20.00 cancellation charge) for all reservations over 5 hours in length.
  
• For reservations under 5 hours in length, you will be refunded 50%. This is because hourly care reservations change our staffing patterns. 

• Should the Hour Kids office need to cancel your reservation, 100% of your pre-payment will be returned. 

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Eagan Hours
M-F: 7:30a to 5:30p

N. St. Paul Hours
M-F: 7:30a to 5:30p

Closed on the following Holidays: 
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​New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
​Friday After Thanksgiving
Christmas Eve
​Christmas Day